We are a custom-order bakery, which means we only make what our clients order. We are not set up as a retail bakery with a case filled with goods daily. However, most Fridays we have extra goodies available in our lobby from 1-6 pm.

BiteBread general rule of thumb is a minimum of two weeks prior to your celebration. During the busy summer months and wedding season, our capacity is quickly filled each week, and you should think about placing your order 3-4 weeks prior to your celebration. This is especially true around major holidays & graduation time. Please remember that BiteBread works on a first come, first serve basis. Occasionally we can fit in last minute orders; however this is dependent completely upon our weekly schedule. Please do not expect to order a cake and be able to pick it up the next day.

Estimate how many guests will be attending your celebration. Then visit our ‘cake & cupcake’ page to see the size and serving charts. Please keep in mind all of our serving sizes are suggestions and planned to be generous.

We currently accept cash or checks payable to BiteBread.

There is a 5% discount on any order over $250.00. This excludes weddings.

We are unable to take orders for next day delivery for bread or pastries, due to the lead time involved in making them. Chocolate orders placed before noon should arrive next day if the courier option is chosen.

We deliver small parcels by Royal Mail and larger parcels by APC Courier service. If there is an option, depending on the items in your basket, you will be given the choice during checkout.

Yes, you can send any combination of items as a gift. Just put the recipient’s address down as the delivery address and check the “Buying a Gift?” box on the delivery options page.

Please note if you are sending a couriered item as a gift please let the recipient know they will need to be at the delivery address to sign for the delivery.

Yes, in your account dashboard you have a link to upgrade any purchase. If you click to upgrade, you are taken to the checkout page and asked to pay the difference between packages. To upgrade your plugin or extension, see How to Upgrade.
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Ensure that you are logged into the correct account before going to the checkout page. If you aren’t logged in, or you’re logged into the wrong account, you can log in or switch accounts on the checkout page.

The e-mail is sent the moment your payment is approved, and that should be almost immediately. If you don’t receive an email receipt or login information soon after, please contact us and we’ll check on your payment and account.

Find the product you wish to purchase, click the Buy button, and select your subscription or package. You’ll then be taken to our checkout page where you can log into your existing WooCommerce.com account to use saved information or register a new account. The checkout process is below the register area.

You may cancel your order for some or all of the products you have ordered at any time up to 4 clear days before the date the products are due for dispatch to you. Please send us an email or call 01473 356445 to cancel your order.

If at any time you are not happy with the service or the products you have received please let us know immediately and we will do our best to put it right. Please note we cannot accept returns of perishable or edible goods. For more information, please read our terms and conditions.

We accept debit cards, and all credit cards except American Express. Alternatively you can pay through PayPal.